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Guarantees

Damp Solutions UK Guarantees are backed by UK Insurer Construction Guarantee Solutions Ltd and Guarantee Protection Insurance Ltd …taking the gamble out of choosing a specialist contractor for all your remedial and waterproofing needs.

Choosing a contractor purely based on the cheapest quotation and the length of their own guarantee may not be your best option. It is important to ask whether your contractor provide you with assurances that their own guarantee will be honoured by a reputable UK based insurance company in the event that they cease trading?

What is an IBG?

An Insurance Backed Guarantee (IBG) is a low cost, long term insurance policy, which provides valuable protection for consumers when undertaking home improvements projects. The principle of an Insurance Backed Guarantee is to honour the terms of the written guarantee, originally issued by the installing contractor, where the contractor has ceased to trade as defined within the policy document and is therefore unable to satisfy claims against the guarantee.

The following IBG products are currently available:

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Rising Damp IBG

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Timber Treatment IBG

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Wall Tie IBG

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Lateral Restraint IBG

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Structural Waterproofing IBG

Description: IBG Policy for Rising Damp contracts – this includes chemical injection, electro osmosis and vertical damproofing.

What’s the purpose of an IBG?

The purpose of an IBG is to provide insurance backing to a written workmanship and/or material guarantee, given by a building contractor to a domestic or commercial customer (the owner of the insured works).

Such written guarantees may be given in good faith, by well-meaning contractors; however, even the most prudent and financially solvent contractors are unable to guarantee their solvency -in these volatile times- to the extent that they will be able to rectify defects for the lifetime of those guarantees.

As such, responsible contractors, trade associations and competent person schemes across the UK insist that customers are provided with an IBG in order to ensure that recourse to the guarantee is possible, even in the event that the original contractor has ceased to trade.

How do I get an insurance backed guarantee?

When quoting for works, your GPI approved contractor will provide you with a quotation for a GPI Insurance Backed Guarantee.

The quotation shall also set out the one-off insurance premium payable.

If you wish to proceed with the purchase of an Insurance Backed Guarantee, you will simply confirm this to your chosen GPI approved contractor and pay the appropriate premium.

Once the works are fully completed to your satisfaction you will be provided with a written guarantee from your contractor and Guarantee Protection Insurance Limited will forward you your insurance policy documentation for your retention.

Backed by GPI

This is the product upon which GPI was initially founded. We believe that GPI’s experience and knowledge in this field is unsurpassed in the UK.

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Proud Members

We are proud members of the Property Care Association. All our friendly Staff are fully trained to the highest standards in damp proofing treatments.

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Damp Proofing

Damp proofing or a Damp-Proof in construction, is a type of moisture control applied to building walls and floors to prevent moisture from passing into the interior spaces.

Basement Conversions

Our professional Basement Conversion Service is perfect for those who need to protect their basement from water damage while creating a dream space.

PIV Unit Installation

Without proper ventilation, an otherwise insulated and airtight house will seal in harmful pollutants, such as carbon monoxide, and damp moisture that can damage a house.

Reports & Surveys

We deliver Damp & Timber Reports and Condensation Surveys. This is primarily used to check for the presence of any dry rot or woodworm infestations prior to purchasing a property.

Testimonials

Words that matter to us

Hannah WithersHannah Withers
10:55 30 Aug 24
Ben, Dale, Mike & the team have been amazing. The communication throughout has been brilliant, total transparency and very reasonably priced. The damp proof work has been done to a really high standard and the guys were always considerate of keeping the house tidy after they finished for the day. Would definitely recommend. Thank you!
Ann JarvisAnn Jarvis
15:37 02 Aug 24
Great team, came pre purchase for a survey- very efficient and affordable. Then completed work in two days- even hoovered afterwards. Very friendly and responsive. Work seems of good quality too.
Paul FrithPaul Frith
12:21 28 Jun 24
Really impressed by the service from Damp Solutions. The original qoute provided by Dale was very reasonable and came with a detailed report of the damp proofing work that needed doing and what was involved.The work was carried out by Kane and the team who did a great job. Very curtious, tidy, and efficient. I even managed to work from home throughout the week while they were here! Left the place nice and clean afterwards too - couldn't recommend them highly enough.
Becky BrownBecky Brown
17:34 20 Apr 24
Thank you for all your help, you went above and beyond not only helping with the issue I contacted you for but also other parts of the house that have now been caught before they become a problem. Everyone was so helpful, tidy and efficient. I wouldn’t hesitate in using them again if I ever needed to or recommending to anyone else. Thank you 😊
Karon CrossleyKaron Crossley
19:17 14 Apr 24
From meeting Dale at my parents house to the finish of the job, Dale has been brilliant, such a lovely young man, he was lovely with my elderly parents, went above and beyond to assist them with the job they needed doing, his knowledge is outstanding. Everything was done professionally and everything was explained and put in writing, so you know exactly what your getting for your money, the lads turned up to do the job and fully respected mum and dads house, they worked hard to complete it in one week, a fantastic company and owner, I would highly recommend Dale and his work lads to anyone, thank you so much for your empathy to my parents and their plight.
Neil StuddNeil Studd
09:06 09 Apr 24
Dale and his team did a fantastic job. Dale provided a thorough estimate and delivery timeline, both of which were met, and his team were courteous and punctual each day. They took care to minimise mess and cleaned up thoroughly after the job was done, which massively reduced the stress for me! Thanks chaps.
Parfetts RDACraigRParfetts RDACraigR
08:50 26 Mar 24
From start to finish I was impressed with Damp Solutions Uk - Dale was knowledgeable and explained in full the issues with damp in my property, sent me a proposal with full details of all work required within 48hrs inc costings I knew exactly what was getting done and in what time scale.All work was done correctly and Daniel who completed the work did it perfectly and left the house immaculate would recommend to anyone.Thanks Damp Solutions UkCraig from Stockport.
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