Guarantees
Damp Solutions UK Guarantees are backed by UK Insurer Construction Guarantee Solutions Ltd and Guarantee Protection Insurance Ltd …taking the gamble out of choosing a specialist contractor for all your remedial and waterproofing needs.
Choosing a contractor purely based on the cheapest quotation and the length of their own guarantee may not be your best option. It is important to ask whether your contractor provide you with assurances that their own guarantee will be honoured by a reputable UK based insurance company in the event that they cease trading?
What is an IBG?
An Insurance Backed Guarantee (IBG) is a low cost, long term insurance policy, which provides valuable protection for consumers when undertaking home improvements projects. The principle of an Insurance Backed Guarantee is to honour the terms of the written guarantee, originally issued by the installing contractor, where the contractor has ceased to trade as defined within the policy document and is therefore unable to satisfy claims against the guarantee.
The following IBG products are currently available:
Rising Damp IBG
Timber Treatment IBG
Wall Tie IBG
Lateral Restraint IBG
Structural Waterproofing IBG
Description: IBG Policy for Rising Damp contracts – this includes chemical injection, electro osmosis and vertical damproofing.
What’s the purpose of an IBG?
The purpose of an IBG is to provide insurance backing to a written workmanship and/or material guarantee, given by a building contractor to a domestic or commercial customer (the owner of the insured works).
Such written guarantees may be given in good faith, by well-meaning contractors; however, even the most prudent and financially solvent contractors are unable to guarantee their solvency -in these volatile times- to the extent that they will be able to rectify defects for the lifetime of those guarantees.
As such, responsible contractors, trade associations and competent person schemes across the UK insist that customers are provided with an IBG in order to ensure that recourse to the guarantee is possible, even in the event that the original contractor has ceased to trade.
How do I get an insurance backed guarantee?
When quoting for works, your GPI approved contractor will provide you with a quotation for a GPI Insurance Backed Guarantee.
The quotation shall also set out the one-off insurance premium payable.
If you wish to proceed with the purchase of an Insurance Backed Guarantee, you will simply confirm this to your chosen GPI approved contractor and pay the appropriate premium.
Once the works are fully completed to your satisfaction you will be provided with a written guarantee from your contractor and Guarantee Protection Insurance Limited will forward you your insurance policy documentation for your retention.
Backed by GPI
This is the product upon which GPI was initially founded. We believe that GPI’s experience and knowledge in this field is unsurpassed in the UK.
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Proud Members
We are proud members of the Property Care Association. All our friendly Staff are fully trained to the highest standards in damp proofing treatments.
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Damp Proofing
Damp proofing or a Damp-Proof in construction, is a type of moisture control applied to building walls and floors to prevent moisture from passing into the interior spaces.
Basement Waterproofing
With our expert waterproofing solutions and highly skilled team, we are committed to keeping your basement safe, dry, and free from water damage.
Property Ventilation
Without proper ventilation, an otherwise insulated and airtight house will seal in harmful pollutants, such as carbon monoxide, and damp moisture that can damage a house.
Reports & Surveys
We deliver Damp & Timber Reports and Condensation Surveys. This is primarily used to check for the presence of any dry rot or woodworm infestations prior to purchasing a property.
Testimonials
Words that matter to us
Ruby Alemu
★★★★★
We hired Damp Solutions UK after moving in and requiring damp proofing and some flooring which required treating underneath for moisture.
I was really impressed with Ben and the team: work was on time and on schedule which is often difficult to find in tradespersons. Communication was great and Ben kept me informed of progress and any issues which had previously been discussed at our survey, even helping me out with a very small plastering job which hadn’t been previously discussed.
They left the house as clean/tidy as could be and showed respect for our belongings. I would highly recommend and would use again.
Philippa Wood
★★★★★
Ben and Dale at Damp Solutions have been brilliant.
I’ve had multiple jobs done over the years and have happily recommended them to others.
They are prompt, professional, straightforward and always get back to you in a timely manner. Lovely team
Dominic Kilduff
★★★★★
I contacted Dale because of a rising damp issue in our home. They were very professional from the start and put our minds at ease straight away.
The work was started and finished when they said it would be and the guys that did the job were really clean and tidy considering how dirty the job is.
Dale is a great guy to work with, and says all the right things that a customer would want to hear. I would have no hesitation in recommending Damp Solutions UK.
Stephen Chan
★★★★★
Excellent work from start to finish. The whole process, from free survey, quotation, appointment and the actual work, professionally conducted. The quotation, with drawings showing the details of the work, was given to me the next day after the survey.
The price is competitive and fair. They pay attention to every detail and clean up to a very good standard, for messy indoor work like this. They treated additional areas with rising damp discovered during the work without additional charges too.
Highly recommended and your damp problems are in good hands!
Edward Merrill
★★★★★
We've used Ben as our plasterer for years, ever since he started up working for himself. He skimmed the whole of our last house, and is making his way through our current one (at the speed I can decorate it!)
Why do we still use Ben? Because nothing has changed; he arrives to quote when he says he will, is polite and friendly, delivers the quote on time, and is competitively priced, does an excellent job and leaves no mess.
One of his lads, Mitchell, skimmed our landing and bedroom ceiling yesterday and did a cracking job, a real credit to the company. Will never use a different plasterer.
Dorota Nowak
★★★★★
Arrived on time, everyone was very polite and friendly throughout. Quality of work seems to be excellent and they accommodated a few small changes we requested without problem.
Really impressed with how well they kept on top of cleanliness on a daily basis and particularly at the end.
Dealing with Ben has been easy from the start and I would highly recommend Damp Solutions UK.
Michelle Sweeney
★★★★★
These guys are amazing. I was quite worried about the peeling paint in my house. Ben reassured this could be fixed and was thorough in his explanation and quote.
The team arrived on time were lovely and were meticulous in covering and protecting my home. They cleaned up before leaving and explained the work they had carried out!
I would recommend them, they have a lot of experience and knowledge and made me feel really comfortable. Thank you for your hard work.
Jenny Cuddy
★★★★★
I had rising damp fixed round our fireplace in a period property and the room re-plastered. I couldn’t be happier with the work completed by Ben.
It’s been completed to a high standard and they were friendly, very tidy and completed it in a great timescale.
I found Ben to be reliable and would definitely recommend!
Jimmy Rustle
★★★★★
After scratching our heads, wondering how we could eradicate the moisture in our walls, we called in Ben's team at Damp Solutions, who had expert knowledge in dealing with rising damp in period properties.
They are specialists in thier trade and managed to cleanly, successfully and cost effectively damp proof the entire ground floor of the house in a special lime render.
The work was of an extremely high standard, the crew worked hard to finish the job in good time and I was impressed with the results.
You have rescued a piece of history for us, thank you so much.
Tom Oliver-Hughes
★★★★★
I would just like to say that this company are very professional I would especially like to thank Dale and Danny who done our damp problem they were both very good I couldn't fault the work done over 3 days they cleaned up every night took all the rubbish away .
On the last day they left it clean and easier for me to sort out. Thanks lads!
Elizabeth Martin
★★★★★
Ben was a great choice for damp-proofing and additional plastering works to my house.
He was particularly good at keeping me informed along the way.
He provided a detailed quote and I was happy to proceed and leave all the works under his care.
James Wright
★★★★★
Damp Solutions were very timely with quoting and completing the work required. We had some masonry and timber treatment done in our cellar and the site was left very tidy too.
We were going through a re-mortgage which required documentation as evidence of the work completed and Ben provided everything we required. The advice that Ben provided was clear and communication in general was also excellent.
I would not hesitate to recommend Damp Solutions. Excellent job.
Michelle Holdsworth
★★★★★
Top service from Ben, Danny, Damian and Dale - excellent job done swiftly, lovely clean up afterwards and most of all - a really lovely team who all take pride in their work and teamship.
Great price for job to! cheaper than other quotes and same guarantee! I actually enjoyed having them all in my home! I can see this business going from strength to strength - bloody lovely guys
- THANKS SO MUCH GUYS - REALLY APPRECIATE EVERYTHING!
Robin Barker
★★★★★
Ben and his team were recommended by friends who were really pleased with the work that they had done.
We had a number of quotes for sorting out our very damp dining room and back room. Damp Solutions came up with the best quote in terms of dealing with the problems and at a very reasonable price.
The work started and finished on time and was carried out entirely to our satisfaction. We are happy to recommend them to everyone.
Good job, well done and thank you!